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Uber Eats Trendyol Go

Posted 8 months ago

Open

Operations Professionals (İzmir)

İzmirOn-siteFull-time

AI Summary

A member of the supply operations team who acts as the first point of contact for couriers, onboard new couriers, and drives operational excellence while maintaining data integrity and compliance.

About this role

ABOUT THE TEAM
Uber Eats Trendyol Go , originally founded as the instant delivery arm of Trendyol, one of Turkey’s leading e-commerce platforms, was acquired by Uber to join forces in accelerating the future of local commerce and on-demand delivery. Born from a dynamic startup spirit and backed by Uber Eats Trendyol Go , Uber Eats Trendyol Go connects local merchants, couriers, and customers in real time to meet everyday needs with speed and reliability.
Our on-demand platform offers instant delivery for food, groceries, and more bringing convenience and choice right to the doorsteps of millions. As part of Uber, the world’s largest mobility and delivery technology platform, we combine local market expertise with cutting-edge technology to redefine urban delivery.
We are committed to powering seamless experiences that enable customers to get what they want, when they want it, while creating flexible earning opportunities for couriers. With a mission to strengthen local commerce and foster positive impact on merchants and couriers, Uber Eats Trendyol Go is evolving rapidly expanding its offerings and reach, innovating with technology, and delivering exceptional service every step of the way.

YOUR MAIN RESPONSIBILITIES

  • Have an opportunity to challenge yourself in different verticals of supply operations team,
  • Career opportunities in supply operations team depending on your personal improvement,
  • Continuously strive for operational excellence while building empathy with couriers,
  • Have a data sensitive approach, ensuring data integrity and compliance,
  • First point of contact for couriers in the region,
  • Onboard couriers for Trendyol Go,
  • A true team player, closely collaborating with stakeholders and Fleet Operations Manager,
  • Become part of the core team comprised of highly motivated individuals with start-up mindset.

    • WHAT WE ARE LOOKING FOR

  • University degree preferably in Economics, Management, Engineering,
  • Minimum 2 years of professional experience in startups, strategy development, operations and related verticals,
  • Strong communication skills to manage internal and external (couriers, 3rd parties, etc.) stakeholders,
  • Being proactive and having autonomous problem solving capabilities,
  • Excel knowledge and data interpretation skills,
  • This position includes specialist and senior specialist roles.

    • Skills

    Autonomous Problem SolvingData InterpretationData SensitivityExcelOperationsProblem SolvingStakeholder ManagementStartup Environment

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