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Posted 27 months ago

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Slovenian-speaking customer advisor Athens, Greece

AthensHybrid

AI Summary

Handles customer inquiries via phone, email, and chat for global brands, resolving issues and maintaining customer satisfaction in a fast-paced environment.

About this role

Are you a skilled communicator with a passion for customer service? Do you dream of working in one of Europe’s most vibrant countries? We are looking for a dedicated and service-minded Slovenian-speaking Customer Service Agent to join our team in Greece.

Workplace: Athens, Greece or remote from anywhere in Greece (Equipment shipped to you!)

Start Date: ASAP

About the Role: As a Customer Service Agent, you will be part of a dynamic, international team supporting well-known global brands. Your role will involve handling inquiries and providing excellent service to customers via multiple channels.

Your primary tasks will include:

  • Respond to customer inquiries via phone, email, and chat

  • Resolve issues efficiently and professionally

  • Accurately record and update customer information in internal systems

  • Deliver a high level of service and maintain customer satisfaction

Qualifications:

  • Fluent or C2 level in Slovenian (written and spoken).

  • English B2-C1.

  • Strong communication skills and the ability to make well-considered decisions.

  • Ability to work in a fast-paced environment and handle challenging situations.

  • Basic technical skills


EU passport or valid Greek work permit required

Benefits:

  • 6-12 months contract (with extension possibilities and permanent hire)

  • Competitive salary and bonuses.

  • Flight and accommodation support

  • Private health insurance.

  • Opportunity to be part of an international and diverse team.

  • No pushing sales

Application: If you are ready to be part of our dedicated team in Greece and contribute to creating a secure online experience for our users, please send us your CV, and we will contact you.

Contact: For further information or questions, please contact us at [email protected]


We look forward to welcoming you to our team in Greece!

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Global Career values diversity. We encourage all qualified candidates to apply, regardless of gender, age, religion, ethnic background, or other protected characteristics.

Skills

Chat SupportCustomer ServiceEmail SupportEnglish LanguageInternal SystemsPhone SupportSlovenian Language

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