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PayU GPO

Posted 3 days ago

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Sales Excellence Specialist

WarsawHybridFull-time

AI Summary

A Sales Excellence Specialist partners with PayU’s merchant base, managing client relationships, driving cross‑selling and upselling, and supporting product implementation and activation.

About this role

About PayU
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers.

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

Join PayU and help us build strong relationships with our partners. In this role, you will support them in their day-to-day cooperation with PayU, identify business opportunities, and contribute to our growth.

Sounds interesting? Read on and apply!

Responsibilities & key activities

  • Managing relationships with partners from a technical, operational, and commercial perspective.
  • Driving cross-selling and upselling initiatives, as well as renegotiating commercial terms across all payment methods for SMB clients.
  • Providing product guidance and recommendations on how partners can grow their business through cooperation with PayU.
  • Supporting merchant registration and activation.
  • Assisting partners and the Sales team with the implementation of new products.
  • Guiding clients through the available product features and functionalities.
  • Analysing external factors that may influence product development, including ongoing market monitoring, customer needs, and competitor activity.
  • Ensuring that our clients receive the highest standard of service.

    • Qualifications and Experience

  • Minimum secondary education.
  • Experience in a client-facing role involving frequent customer conversations.
  • Ability to share insights and provide clients with clear, valuable recommendations.
  • Very good knowledge of Polish and English,
  • Goal-oriented, with a strong customer and business focus.
  • Ability to build trust and develop relationships through networking with clients.
  • Strong organisational skills, resilience, and a results-oriented mindset.
  • Excellent time-management and multitasking skills.

    • What we offer

  • Employment under a contract of employment.
  • Benefits: ability to develop one’s own package in MyBenefit system.
  • Access to an internal training platform.
  • Possibility to work in a hybrid model.
  • Friendly work atmosphere in a cooperation-driven team, that will support you everyday.
  • Work in an international organization operating in a rapidly changing industry.

    • Skills

    Client OnboardingCRMData AnalysisMarket MonitoringPayment MethodsPayment ProcessingProduct GuidanceSaaS

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